Spotipo compared to Aruba Native Captive Portal

Your WiFi connects guests. Spotipo connects data, marketing, and revenue.

Aruba's native captive portal handles authentication—when DNS is configured correctly, when certificates have the full chain, when pre-auth roles allow OCSP validation, and when ClearPass CoA actually updates the client role.

See the difference

The old guest WiFi playbook has changed. Aruba's portal hasn't.

Back when guest WiFi was just about getting people online, Aruba's built-in portal worked fine. But businesses don't operate like that anymore.

Today's businesses need automated email capture. Integrated CRM sync. Marketing campaigns. Revenue generation. Analytics that drive decisions. Aruba's portal offers authentication, but stops there.

Aruba Native Captive Portal vs. Spotipo: Side by side

Aruba Native Captive Portal

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Configuration-dependent reliability

Clients get IP but never see portal - no redirect. iOS/Android Captive Network Assistant fails while Windows Chrome works, masking certificate chain issues. Portal loads but login loops back without granting internet - CoA not updating client role. Browser shows MITM warnings because securelogin.arubanetworks.com uses self-signed cert.

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Multi-layer troubleshooting required

DNS/NAS FQDN must match between controller and ClearPass or RADIUS breaks. Pre-auth role must allow DNS, DHCP, HTTP/HTTPS to portal, ClearPass, CRL/OCSP URLs, and Apple/Google connectivity tests - miss one and portal fails. Certificate needs full chain including intermediate CA or Android shows "untrusted certificate." Wrong redirect URL sends clients to VC management login instead of guest portal.

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Built for network access

Handles authentication when all layers align correctly: valid DHCP, resolvable DNS, correct NAS-IP in ClearPass, matching shared secrets, working CoA, proper certificate CN, pre-auth role allowing all required traffic, VLAN/forwarding mode consistency. No automated email capture. No CRM integration. No marketing campaigns.

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Limited business visibility

Controller logs show authentication attempts and role changes. ClearPass Access Tracker shows RADIUS requests. No tracking for how many guests never saw the portal due to blocked OCSP checks, which OS versions failed certificate validation, or why CoA didn't update the role.

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Disconnected from marketing tools

Guest data stays in ClearPass Guest database. Manual exports required. No automatic sync to marketing platforms. Each site requires matching configuration across controller, ClearPass, and certificate setup.

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More troubleshooting

No automation, no campaigns, no CRM integration. And before you can capture emails, you need to figure out why the Captive Network Assistant won't pop because your pre-auth role blocked connectivity.apple.com.

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Spotipo

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Cloud-managed, configuration-independent

Works consistently across iOS, Android, Windows, and Mac. No DNS/NAS FQDN coordination needed. No certificate chain configuration. No CRL/OCSP allowlist management. Portal detection just works. Configure Aruba once, manage everything through web dashboard.

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Automated operations

Click to enable email capture. Automatic CRM sync runs in background. Generate thousands of vouchers in bulk. Marketing campaigns trigger based on guest behavior - once they connect, which they will.

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Built to work across platforms

Handles captive portal quirks so you don't have to. No ClearPass service rule configuration. No CoA troubleshooting. No role/ACL debugging. No certificate CN mismatches. Works the same on every device.

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Business intelligence

Track conversion rates, popular authentication methods, peak usage times, revenue per location. See which campaigns work - not which platforms failed to redirect.

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Integrations ready

Connect Mailchimp, HubSpot, Klaviyo, Zapier, Stripe, and 10+ platforms. No coding required. No walled garden configuration nightmares. Just works.

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Support included

Our team handles technical issues. No Airheads forum deep-dives about RADIUS shared secrets needed. Setup guides walk you through Aruba connection once, then you're done troubleshooting.

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Proven results

Rated 4.3/5 on G2. Customers report higher email list growth, faster multi-site deployment, and significantly less time spent troubleshooting portal issues.

Ready to turn your WiFi into a marketing engine?

Keep your Aruba infrastructure. Add the reliability and business features you're missing. See why network administrators choose Spotipo when "check if your pre-auth role allows Apple connectivity tests" isn't acceptable.

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Feature Comparison at a Glance

Aruba Native Captive Portal

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Spotipo

Support

Support

Community forums

Community forums

Dedicated support team

Dedicated support team

Support Models

Support Models

Airheads community forums

Airheads community forums

Dedicated support team

Dedicated support team

Reliability

Reliability

Certificate Management

Certificate Management

Full chain + CN matching required

Full chain + CN matching required

Handled automatically

Handled automatically

ClearPass Integration

ClearPass Integration

Complex NAD/CoA/shared secret setup

Complex NAD/CoA/shared secret setup

Not required

Not required

Pre-auth Role Config

Pre-auth Role Config

Must allow DNS/DHCP/HTTP/HTTPS/OCSP/CRL

Must allow DNS/DHCP/HTTP/HTTPS/OCSP/CRL

Handled automatically

Handled automatically

OS Detection

OS Detection

CNA failures on iOS/Android common

CNA failures on iOS/Android common

Works on all platforms

Works on all platforms

Marketing & Data

Marketing & Data

Email Capture

Email Capture

Manual configuration required

Manual configuration required

Automatic + direct

Automatic + direct

CRM Integration

CRM Integration

None

None

10+ integrations

10+ integrations

Analytics

Analytics

RADIUS logs + Access Tracker

RADIUS logs + Access Tracker

Real-time business insights

Real-time business insights

Revenue

Revenue

Payment Processing

Payment Processing

Manual setup, no analytics

Manual setup, no analytics

Stripe (automated with invoicing)

Stripe (automated with invoicing)

Paid WiFi Setup

Paid WiFi Setup

Complex role/policy configuration

Complex role/policy configuration

Automated with upsell

Automated with upsell

Compliance & Scale

Compliance & Scale

GDPR Compliance

GDPR Compliance

Manual configuration

Manual configuration

Built-in & automated

Built-in & automated

Multi-site Management

Multi-site Management

Per-site controller + ClearPass config

Per-site controller + ClearPass config

Centralized dashboard

Centralized dashboard

DNS/FQDN Consistency

DNS/FQDN Consistency

Manual coordination required

Manual coordination required

Not required

Not required

CoA Management

CoA Management

Manual enable + troubleshooting

Manual enable + troubleshooting

Not required

Not required

Business

Business

Cost

Cost

Annual licensing required

Annual licensing required

Flexible plans

Flexible plans

Hidden Costs

Hidden Costs

Your troubleshooting time

Your troubleshooting time

No

No

Contract

Contract

Annual subscription

Annual subscription

14-day trial, monthly

14-day trial, monthly

G2 Rating

G2 Rating

N/A

N/A

4.3/5 (11 reviews)

4.3/5 (11 reviews)

If you're still using Aruba's native portal, you're missing opportunities. With Spotipo, you're building assets instead of troubleshooting CoA.

What businesses are saying

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We love Spotipo. It has been a game changer for our company. Similar products are way overpriced. Spotipo provides all the functionality we need, and when we need something custom Rakesh and his team jump on it immediately. We couldn't be happier with Spotipo.

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We recently migrated our pay-as-you-go locations to Spotipo and couldn't be happier. The ease of use, combined with the powerful features of Spotipo, has streamlined our operations and improved our overall efficiency.

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Spotipo integrates perfectly with the two WiFi platforms we use which is great! The WYSIWYG editor is extremely easy to use, I like the fact we can add our branding globally to all clients and the support is always extremely helpful.

Still debugging why CoA isn't updating client roles? We'll help you upgrade.

If you're ready to stop troubleshooting captive portal quirks and start capturing leads and revenue, Spotipo works seamlessly with your existing Aruba infrastructure. No hardware changes required.

Let's just say - we'll make the switch worth your while.

Your Aruba APs and Central continue managing wireless access. Spotipo takes over the guest experience with reliable, cross-platform portal delivery and automated marketing.

Free Trial

Frequently Asked Questions

How does Spotipo connect to Aruba?
Does Spotipo fix the "clients get IP but no portal" issue?
Is Spotipo GDPR compliant?
Can I use Spotipo with different routers?
What if I need help during setup?

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