Your FortiGate secures your network. Spotipo secures your revenue.
Fortinet's native captive portal handles authentication - when traffic matches your user-based policy instead of IP-based policy, when DNS is properly exempted, and when browser connectivity checks aren't blocked.
See the differenceBack when guest WiFi was just about getting people online, FortiGate's built-in portal worked fine. But businesses don't operate like that anymore.
That's why FortiGate's portal leaves money on the table. Not because it can't authenticate - because getting the portal to trigger shouldn't require verifying policy sequence, DNS exemption flags, and NAT routing to external portals.
Portal doesn't trigger because traffic matches IP-based policy instead of user-based policy with portal enabled. DNS forced through portal breaks detection and redirection - missing captive-portal-exempt enable on DNS policy. Browser/OS connectivity checks (Apple/Android/Windows probe URLs) blocked, preventing portal detection. HSTS and modern HTTPS behavior cause "cannot proceed" errors when intercepting secure sites with self-signed certificates.
Portal FQDN must resolve to correct IP or HTTPS redirection shows certificate errors. Multiple captive portals or chained authentication (local + external) create redirect loops. Wrong NAT/routing on policy toward FortiAuthenticator means device never sees correct portal URL. User policies ordered incorrectly - authenticated traffic hits another policy first, bypassing or re-triggering portal.
Handles authentication when all layers align: correct policy order, DNS exempted properly, FQDN resolves correctly, connectivity checks allowed, HTTPS interception configured, NAT routing working, no policy conflicts. No automated email capture. No CRM integration. No marketing campaigns.
Config or certificate changes require session clear on FortiGate AND cache/cookie clear on all clients to get clean redirect. Stale browser sessions cause inconsistent behavior. Authentication method misconfiguration (RADIUS/LDAP/SAML) shows portal but fails login - only visible via packet capture and auth logs.
Firewall logs show policy matches and auth attempts. No tracking for how many guests never saw portal because traffic matched wrong policy, which browsers failed HSTS interception, or why portal worked yesterday but not today after policy reorder.
User authentication data stays in FortiGate/FortiAuthenticator. Manual exports required. No automatic sync to marketing platforms. Each location requires firewall policy sequence verification and DNS exemption configuration.
No automation, no campaigns, no CRM integration. And before you can capture emails, you need to figure out why Chrome users aren't being redirected.
Works consistently across browsers, operating systems, and devices. No redirect failures. No certificate warnings. Portal detection just works. Configure Meraki once, manage everything through web dashboard.
Click to enable email capture. Automatic CRM sync runs in background. Generate thousands of vouchers in bulk. Marketing campaigns trigger based on guest behavior - once they actually connect, which they will.
Handles the captive portal quirks so you don't have to. Proper HTTPS support. Reliable redirects. Session management that actually reopens portals when trials expire. Works the same on every device.
No browser cache clearing required after changes. No FortiGate session clearing needed. Consistent portal delivery regardless of certificate updates or configuration changes.
Track conversion rates, popular authentication methods, peak usage times, revenue per location. See which campaigns work - not which platforms failed to redirect.
Connect Mailchimp, HubSpot, Klaviyo, Zapier, Stripe, and 10+ platforms. No coding required. No walled garden configuration nightmares. Just works.
Our team handles technical issues. No Fortinet Community forum deep-dives about policy ordering needed. Setup guides walk you through FortiGate connection once, then you're done troubleshooting.
Rated 4.3/5 on G2. Customers report higher email list growth, faster multi-site deployment, and significantly less time spent troubleshooting portal issues.
Keep your FortiGate security infrastructure. Add the reliability and business features you're missing. See why network administrators choose Spotipo when "verify your user-based policy comes before IP-based policy" isn't acceptable.
Support
Support
Community forums
Community forums
Dedicated support team
Dedicated support team
Support Model
Support Model
Fortinet Community forums
Fortinet Community forums
Dedicated support team
Dedicated support team
Reliability
Reliability
Policy Dependency
Policy Dependency
Must match user-based policy first
Must match user-based policy first
Policy-independent
Policy-independent
DNS Configuration
DNS Configuration
Requires captive-portal-exempt flag
Requires captive-portal-exempt flag
Handled automatically
Handled automatically
FQDN Resolution
FQDN Resolution
Must resolve to correct interface IP
Must resolve to correct interface IP
Not required
Not required
Connectivity Checks
Connectivity Checks
Must allowlist OS probe URLs
Must allowlist OS probe URLs
Handled automatically
Handled automatically
Marketing & Data
Marketing & Data
Email Capture
Email Capture
Manual configuration required
Manual configuration required
Automatic + direct
Automatic + direct
CRM Integration
CRM Integration
None
None
10+ integrations
10+ integrations
Analytics
Analytics
RADIUS logs + Access Tracker
RADIUS logs + Access Tracker
Real-time business insights
Real-time business insights
Revenue
Revenue
Payment Processing
Payment Processing
Custom development required
Custom development required
Stripe (automated with invoicing)
Stripe (automated with invoicing)
Paid WiFi Setup
Paid WiFi Setup
Manual voucher generation
Manual voucher generation
Automated with upsell
Automated with upsell
Compliance & Scale
Compliance & Scale
GDPR Compliance
GDPR Compliance
Manual configuration
Manual configuration
Built-in & automated
Built-in & automated
Multi-site Management
Multi-site Management
Per-site setup
Per-site setup
Centralized dashboard
Centralized dashboard
Session Management
Session Management
Manual clear required after changes
Manual clear required after changes
Handled automatically
Handled automatically
Authentication Methods
Authentication Methods
Complex RADIUS/LDAP/SAML config
Complex RADIUS/LDAP/SAML config
Built-in options
Built-in options
Business
Business
Cost
Cost
Included with FortiGate licensing
Included with FortiGate licensing
Flexible plans
Flexible plans
Hidden Costs
Hidden Costs
Your troubleshooting time
Your troubleshooting time
No
No
Contract
Contract
FortiGate licensing terms
FortiGate licensing terms
14-day trial, monthly
14-day trial, monthly
G2 Rating
G2 Rating
N/A
N/A
4.3/5 (11 reviews)
4.3/5 (11 reviews)
If you're still using FortiGate's native portal, you're missing opportunities. With Spotipo, you're building assets instead of troubleshooting policy order.
We love Spotipo. It has been a game changer for our company. Similar products are way overpriced. Spotipo provides all the functionality we need, and when we need something custom Rakesh and his team jump on it immediately. We couldn't be happier with Spotipo.
We recently migrated our pay-as-you-go locations to Spotipo and couldn't be happier. The ease of use, combined with the powerful features of Spotipo, has streamlined our operations and improved our overall efficiency.
Daniel Oakes-Jones
General Manager at Cyberware Ltd UK
Spotipo integrates perfectly with the two WiFi platforms we use which is great! The WYSIWYG editor is extremely easy to use, I like the fact we can add our branding globally to all clients and the support is always extremely helpful.
Adam
South West IT
If you're ready to stop troubleshooting captive portal quirks and start capturing leads and revenue, Spotipo works seamlessly with your existing Fortinet infrastructure. No FortiGate policy changes required.
Let's just say - we'll make the switch worth your while.
Your FortiGate continues managing network security. Spotipo takes over the guest experience with reliable, cross-platform portal delivery and automated marketing.
Create customisable WiFi portals that gather guest emails for marketing opportunities and directly generate revenue by offering payment options for internet access.
