Airship Integration

How It Works

Spotipo's Airship integration connects your guest WiFi network to Airship's mobile engagement platform, enabling sophisticated cross-channel campaigns that extend beyond email.

Mobile-first customer engagement. WiFi-captured contact data syncs to Airship, enabling push notifications, in-app messages, SMS, email, and mobile wallet campaigns from a unified platform.

Location-triggered messaging. Combine WiFi location data with Airship's geofencing capabilities to deliver hyper-relevant messages when customers are near or inside your physical locations.

Mobile wallet integration. Transform WiFi registrations into mobile wallet passes - loyalty cards, coupons, or event tickets delivered directly to Apple Wallet and Google Pay.

Real-time behavioral triggers. WiFi authentication events trigger instant Airship campaigns - welcome push notifications, SMS confirmations, or in-app message sequences.

Cross-channel orchestration. Coordinate WiFi-triggered campaigns across email, push, SMS, and in-app channels with Airship's journey builder for consistent customer experiences.

Advanced personalization engine. Use WiFi data attributes like location, visit frequency, and device type to personalize Airship messages with dynamic content.

Setup Steps

1. Connect Your Airship Account

‍Authenticate Spotipo with Airship using secure API credentials - enterprise-grade integration with automatic channel and attribute synchronization.

2. Configure Channel Mapping

‍Define how WiFi contact data maps to Airship channels - email addresses, phone numbers for SMS, device IDs for push notifications.

3. Set Custom Attributes

‍Map WiFi capture data (location, visit date, device type, frequency) to Airship custom attributes for advanced segmentation and personalization.

4. Build Journey Automations

‍Create Airship journeys triggered by WiFi events - welcome sequences, location-based offers, re-engagement campaigns, or loyalty program enrollment.

Key Benefits

• Omnichannel reach - Engage WiFi contacts via push, SMS, email, in-app, and mobile wallet
• Location intelligence - Combine WiFi data with geofencing for proximity-based messaging
• Mobile wallet campaigns - Transform WiFi registrations into persistent mobile wallet presence
• Real-time engagement - Trigger instant mobile messages upon WiFi authentication
• Enterprise scalability - Handle millions of WiFi contacts across thousands of locations
• Advanced analytics - Track cross-channel campaign performance by WiFi acquisition source

Perfect For

Retail Chains - Multi-location retailers driving foot traffic with location-based push notifications and mobile wallet loyalty cards

Mobile Apps - Apps with physical locations using WiFi data to trigger in-app messages and enhance user profiles

Hospitality Brands - Hotels and resorts delivering guest communications via mobile-first channels with WiFi authentication triggers

Quick Service Restaurants - QSR chains using WiFi to enroll customers in mobile ordering apps with push notification promotions

Entertainment Venues - Stadiums and theme parks transforming WiFi registrations into mobile wallet tickets and real-time event updates

Use Cases

Retail Mobile Wallet Loyalty

‍Fashion retailer captures WiFi emails at checkout, syncs to Airship, automatically provisions Apple Wallet loyalty card, sends push notifications when customer enters geofence around any store location, tracks point accumulation.

Restaurant Mobile Ordering Push

‍Fast-casual chain captures WiFi emails, syncs to Airship with "Favorite Location" attribute, sends push notification encouraging mobile app download, triggers in-app messages with personalized menu recommendations based on visit history.

Hotel Guest Experience Enhancement

‍Luxury hotel captures WiFi registration at check-in, syncs to Airship, sends SMS with mobile key instructions, delivers push notifications with spa promotions, adds mobile wallet pass for VIP lounge access, triggers post-stay review request.

Concert Venue Mobile Engagement

‍Music venue captures fan WiFi emails at entrance, syncs to Airship with artist and date attended, provisions mobile wallet ticket for future shows, sends push notifications for presale access, delivers SMS parking instructions.

Technical Specifications

Integration Method: REST API with OAuth authentication
Sync Frequency: Real-time webhook triggers
Data Direction: One-way (Spotipo → Airship)
Airship Plans Supported: Starter, Growth, Enterprise
Channel Support: Email, Push, SMS, In-App, Mobile Wallet
Custom Attributes: Unlimited attribute mapping
Setup Complexity: Medium - requires channel configuration

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